Q. My iPrint doesn't seem to work. Can I fix it or is there another way to print?


In most cases reinstalling the iPrint client will fix the issue This will reinstall the iPrint client and restart the Windows print spooler. You might need to reboot after the install.

If printing is still not working but you could login to iPrint then QuickPrint is your solution.  After successful login to https://print.francis.edu you will be presented with a list of printers you can access.  At this point you can install the printer or use the QuickPrint option.  QuickPrint allows users to print by just selecting the file. This service works with most familiar file formats including .docx .xlsx .pdf and .jpg. If you are unsure about compatibility just save your special document as a pdf and print that file.  

NOTE: If you have been having issues after June 2020, you may need to install updates from Microsoft. We have two solutions available, one of which should fix your issues. Visit these FAQs for information:

Update June 2020

Second update June 2020


  • Last Updated Aug 03, 2020
  • Views 301
  • Answered By Misti Smith

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